Frequently Asked Questions

Where do I find my coupon?

If you purchased an online product, you would have received your coupon code via email.  If it came as part of a pack, you will find it inside the back cover of your Study & Solutions Guide.

How do I redeem my coupon?

To redeem a coupon you first need to register on the website, via the Student Portal.  Once you have registered, simply type in your coupon code and select “Redeem Coupon”.  Ensure that you copy the code exactly.  Proceed to the “My Subscriptions” tab to view your content.

Where can I see all of my subscriptions?

If you click on the tab labelled ‘My Subscriptions’, you will be presented with a list of all the titles you have subscribed to.

How do I use the application?

The application is a simple website. The video on the home page gives a quick overview of the site.  Within the application, the left-hand menu allows you to navigate around your content.  The content is grouped according to type (Concept Videos, Revision Videos, etc.), depending on what resources are available in the product you have purchased.  When you make a selection from the left menu, the middle column will show the video(s) or pdf(s) which you can then access and view within the app.

What are Revision Questions?

Some products that make use of this application include Revision Questions.  These provide useful practice to prepare you for your assessments.  If the product you have purchased includes Revision Questions, they might be Revision Questions (written) and Revision Question Answers (written) or Revision Videos (video).  The Revision Videos take you through the Revision Questions and provide detailed explanations of the answers.  Note that for the ICB Online Learning App, the Revision Questions (written) are available on both the Std and Pro version, but the Revision Videos are only available on the Pro version.

Why are there locks next to some items?

In the ICB Online Learning App, some items are only available in the Pro version.  These will appear in the Std version with a lock icon indicating that you do not have access to them.

 

How do I upgrade to a Pro version?

The ICB Online Learning App is available in either Std or Pro, with Pro having access to additional resources.  As an ICB student, you can upgrade from Std to Pro by clicking on the lock or on the upgrade button on the right-hand side of the page and following the instructions.

What is the difference between the ICB Pro and Standard versions?

The ICB Online Learning App is available in either Std or Pro.  With the Std version you have access to all Revision Questions (written), Revision Questions Answers (written), and some of the video content.  The Pro version grants you access to all of the available content, including additional Revision Videos (video) and multiple-choice questions.

What do I need to run the application using a USB?

Some products making use of this application are available offline, on a USB.  The USB application will run on any Windows computer.  Unfortunately, Apple Mac is not supported.  The online app can be accessed on any Windows or Apple Mac computer, through a browser.

How do I access the Online Learning App online?

To access the application online, simply click the Student Portal, navigate to your login area (e.g. ICB Online, EDGE Products Online, Online Learning). If you have already created an account you can log in. If it is your first time you will need to register first. You may then redeem your coupon to gain access to your relevant content.

Can I download a video?

Videos are not downloadable. Just like YouTube, the videos can be streamed from the website using your Internet connection

Can I print documents?

Due to copyright this feature is no longer available.

To access the application online, simple click on the Student Portal, navigate to your login area (e.g. ICB Online, EDGE Products Online, Online Learning).  If you have already created an account you can log in.  If it is your first time you will need to register first.  You may then redeem your coupon to gain access to your relevant content.